TV: MG7.1E Service alignment mode

Revision history
2003-10-09
Added EM3E information
2002-06-28
Changes made to error codes
2002-04-28
Additions made
2002-04-19
Updated
2002-04-14
First appearance


Note: Most of this information also applies to other chassis' (eg. MG3.1E / MG3.2E / EM3E).

The service alignment mode (SAM) allows you to makes changes to the alignment and options.

Entering service alignment mode
There are a number of ways for entering the service alignment mode:
Entering the following code with the standard remote control:
062596          and press [i+]
Using the Dealer Service Tool (DST), activating the GFL Alignment mode (see Service mode remote control codes)
Using ComPair (an extensive service tool)
Shorting pin 1 and 2 of connector 0356 for a short duration
Important note: shorting these pins will get you into service alignment mode with all security features switched off!

Service alignment mode: Main menu
Date:Sep 26 2000 Id: MG31E11.8_02581

Operation Hours: XXXXX.X
Errors:XXX XXX XXX XXX ...

Defect. Module: Unknown

Service

Reset Error Buffer
Functional Test
Alignments
Dealer Options

Date
The release date of the software.

Id
Identification of the software. The displayed value is to be interpreted in the following way:
  MG31E11.8_02581
  MG31----------- = chassis identification
  ----E---------- = country
                    E = Europe
                    A = Asia
                    U = USA
                    L = Latin America
  -----1--------- = language
  ------1-------- = major version number
  --------8------ = minor version number
  ----------02581 = software identification

Operation hours
The number of hours the device has been operating. This does NOT include the standby mode.

Errors
Error codes are reported as three digit numbers. Each number represent a specific error. The most recent error is displayed first.
Error code
Related problem
001
Non volatile memory (24E16)
EM3E: ST24E32
002
Non volatile memory (24E32)
EM3E: Horizontal flyback protection
003
Microprocessor
EM3E: Feature box Picnic
004
EM3E: 5V2 supply
005
Tuner
EM3E: 8V6 supply
006
EM3E: I2C bus blocked (slow bus)
007
EM3E: Video control/geometry
008
EM3E: I/O video/Video processing
009
EM3E: Wireless expander
010
I/O video selector
011
I/O audio selector
012
EM3E: Luminance Transient Processor peaking
013
EM3E: Tuner
014
EM3E: Sound processor
015
I/O video/Video processing
016
EM3E: 3V Feature box
018
EM3E:I2C bus blocked (fast bus)
020
Video control/geometry
021
Luma/chroma processing
025
Sound processor
026
Dolby processor
050
Feature box Picnic
051
Feature box Prozonic
052
Feature box Melzonic
053
Feature box Falconic
054
Feature box Veric (Eagle for MG3.2E)
055
Feature box Macpacic
065
I2C bus blocked (slow bus)
066
I2C bus blocked (fast bus)
067
5V2 supply
068
8V6 supply
070
Vertical fail protection
071
Horizontal fail protection
073
Line deflection protection
074
Beam current protection
076
DC sound protection
077
3V Feature box
078
3V Dolby processor
080
8V tuner

Defect. Module
The defective module which generated the error. An 'Unknown' device will be shown if more than one (defective) module generated an error.

Reset Error Buffer
This clears the list of detected errors.

Functional Test
All internal devices are checked and any detected error will be reported (added to 'Errors').

Alignments
Selects the alignment menu (see Alignment menu).

Dealer Options
Selects the dealer options menu (see Dealer options menu).


Service alignment mode: Alignment menu
Option
Alignment
Description
General
Access to general settings menu
Normal Geometry
Access to normal geometry settings menu
Super Wide Geometry
Access to super wide geometry settings menu
Options
Access to options settings menu
Option Numbers
Access to option numbers settings menu
Store
Make settings permanent
Note: because the Options settings and Option numbers settings are only read when the TV is switched on from the mains (thus not from standby!), you have to switch the TV off and back on using the mains switch for these to become active


Service alignment mode: General settings menu
Option
Alignment - General
Selection
Description
Drive
Access to drive settings menu
Luminance Delays
Access to luminance delays menu
EHT compensation
0
Always set to 0
(EM3E: Always set to 5)
Range 0-63
Soft clipper
Pwl + 0%
Always set to this value
Pwl + 5%
Pwl + 10%
Off
Luma gain
1
Always set to 1
Range 0-3
IF AFC
(82)
Range 0-127
Sets the correct correction level for the Automatic Frequency Control of the tuner
To be adjusted using an external reference signal (475.25 MHz)
Tuner AGC
(16)
Range 0-63
Sets the correct DC-level for the Automatic Gain Control of the tuner
To be adjusted using an external reference signal (475.25 MHz) with a specific signalstrength
Blend intensity
(22)
Range 0-31
Transparency of the menu text
Needs to be adjused when the processor (IC7003) or the High-end Output Processor has been replaced (IC7300)
Adjust Peak White Limiter
4
Always set to this value
Vg2 Test Pattern
Off
On
VDS/PIP
Access to VDS/PIP menu


Service alignment mode: Drive settings menu
Option
Alignment - General - Drive
Selection
Description
Test Pattern
Off
Enables the test picture (will appears after a setting is changed)
On
Disables the test picture
Red
Normal
25
Range 0-63
Warm
27
Range 0-63
Cool
24
Range 0-63
Green
Normal
20
Range 0-63
Warm
20
Range 0-63
Cool
20
Range 0-63
Blue
Normal
14
Range 0-63
Warm
10
Range 0-63
Cool
18
Range 0-63
Cathode
5
Value depends on the picture tube size and manufacturer
Red BL offset
7
Green BL offset
7
Tint
Normal
Selects the parameters above for the 'Normal' setting
Warm
Selects the parameters above for the 'Warm' setting
Cool
Selects the parameters above for the 'Cool' setting

EM3E: This uses a slightly different approach. It uses reference white level settings and uses offsets for the different tint levels.
EM3E
X
Normal
289
Warm
313
Cool
280
Y
Normal
299
Warm
329
Cool
287
Temp (K)
Normal
8700
Warm
6500
Cool
10200

EM3E
Red
Normal
37
Warm
+4
Cool
-1
Green
Normal
30
Warm
0
Cool
0
Blue
Normal
31
Warm
-8
Cool
+4



Service alignment mode: Luminance delays settings menu
Option
Alignment - General - Luminance Delays
Selection
Description
Lum. Delay Pal
(7)
Range 0-11
Lum. Delay Secam
(11)
Range 0-11
Lum. Delay Bypass
(10)
Range 0-11


Service alignment mode: VDS/PIP settings menu
These are the settings for the, optional, second tuner. See Alignment-General for the first tuner.
Option
Alignment - General - VDS/PIP
Selection
Description
IF AFC
0
Range 0-127
Channel ‘SER T’ is selected
Tuner AGC
31
Range 0-63
Channel ‘SER T’ is selected


Service alignment mode: Normal geometry settings menu
Except for the V slope setting you should use an external applied test signal to carry out adjustments here.
Option
Alignment - Normal Geometry
Selection
Description
Test Pattern
Off
Enables the test picture (will appears after a setting is changed)
Note: this test pattern only works correctly for the Vslope setting. All other settings should be carried out using an external applied test signal.
On
Disables the test picture
V slope
(53)
Range 0-63
V. shift
(35)
Range 0-63
V. amplitude
(38)
Range 0-63
V S-Correction
0
Range 0-63
H. shift
(28)
Range 0-63
H. amplitude
(44)
Range 0-63
East/West Parabola
(44)
Range 0-63
Upper East/West corner
(6)
Range 0-63
Lower East/West corner
(5)
Range 0-63
East/West Trapezium
(17)
Range 0-63
Horizontal parallelogram
(7)
Range 0-15
Horizontal bow
(10)
Range 0-15


Service alignment mode: Super wide geometry settings menu
Prior to adjusting these settings you should have set the normal geometry settings correctly.
Option
Alignment - Super Wide Geometry
Selection
Description
Test Pattern
Off
Enables the test picture (will appears after a setting is changed)
Note: use an external applies test signal
On
Disables the test picture
V. shift
(33)
Range 0-63 (no need to adjust this setting)
V. amplitude
(25)
Range 0-63 (no need to adjust this setting)
V S-Correction
0
Range 0-63: you should set this equal to the normal geometry setting
H. amplitude
(44)
Range 0-63: you should set this equal to the normal geometry setting
East/West Parabola
(44)
Range 0-63: you should set this equal to the normal geometry setting


Service alignment mode: Options settings menu
Option
Alignment - Options
Description
Dual screen/PIP
Access to dual screen/PIP settings menu
Teletext/EPG
Access to teletext/EPG settings menu
Communication
Access to communication settings menu
Picture Tube
Access to picture tube settings menu
Video repro
Access to video reproduction settings menu
Source Selection
Access to source selection settings menu
Audio Repro
Access to audio reproduction settings menu
Miscellaneous
Access to miscellaneous settings menu


Service alignment mode: Dual screen/PIP settings menu
Option
Alignment - Options - Dual screen/PIP
Selection
Description
Aux type
None
Dual Screen/PIP not present
Video Dual Screen
Dual screen module present
PIP
PIP module present
Text dual screen
Yes
Teletext dual screen present
No
Teletext dual screen not present
Aux Headph. Sound
No
Aux. headphone present
Yes
Aux headphone not present
Not available when Aux type=None


Service alignment mode: Teletext/EPG settings menu
Option
Alignment - Options - Teletext/EPG
Selection
Description
TXT
Yes
Teletext present
No
Teletext not present
NextView present
Yes
NextView set
No
NextView not set
NextView type
Flashram
Flashram IC present
No flashram
Flashram IC not present
Some 32PW9525 have this default set to 'No flashram', although the flashram IC is present. This means you might not be able to input a NextView provider.


Service alignment mode: Communication settings menu
Option
Alignment - Options - Communication
Selection
Description
Easylink Plus
Yes
Easylink Plus set
No
Easylink Plus not set


Service alignment mode: Picture tube settings menu
Option
Alignment - Options - Picture tube
Selection
Description
CRT Type
16:9
16:9 picture tube present
4:3
4:3 picture tube present
Picture Rotation
Yes
Frame rotation circuitry present
Not available for CRT Type=4:3
No
Fram rotation circuitry not present
Dynamic focus
Yes
Dynamic focus picture tube present
No
Dynamic focus picture tube not present
One point control
No
One point control not present
Yes
One point control present


Service alignment mode: Video reproduction settings menu
Option
Alignment - Options - Video repro
Selection
Description
Featurebox type
Falconic
Eco
IC7606 present
Prozonic
IC7606/IC7607 present
1050i/1260i
Progressive scan mode
Field memories
3
Only available for Featurebox type=Falconic
2
Lightsensor
Yes
Lightsensor present
No
Lightsensor not present
PALplus
No
PALplus module not present
Yes
PALplus module present
Combfilter
Yes
Combfilter IC present (IC7560)
No
Combfilter IC not present
Picture improvement
Yes
Luminance Transsient Processor present
No
Luminance Transsient Processor not present
Picnic AGC
Yes
Normal operation
No
During drive alignments
Signalling bits
Yes
No


Service alignment mode: Source selection settings menu
Option
Alignment - Options - Source selection
Selection
Description
External 3
Yes
EXT3 connector present
No
EXT3 connector not present
External 4
No
EXT4 connector not present
Yes
EXT4 connector present


Service alignment mode: Audio reproduction settings menu
Option
Alignment - Options - Audio repro
Selection
Description
Dolby
Pro Logic
Digital
MCS module present
None
Rear speakers
Virtual
Not available for Dolby=None
Cordless
Active surroundbox present
Not available for Dolby=None
Corded
Not available for Dolby=None
Acoustic system
Fl9 DAS
Fl10
Fl11
Fl12
Fl14
Fl6
Fl7
For sets with subwoofer
Fl8
For sets without subwoofer
Fl9 Monitor
Monitor look


Service alignment mode: Miscellaneous settings menu
Option
Alignment - Options - Miscellaneous
Selection
Description
Heatsink Present
Yes
Heatsink present (CRT panel)
No
Heatsink not present (CRT panel)


Service alignment mode: Option numbers menu
This menu allows the direct entry of the options present in the TV. This menu is typically used after the non-volatile memory has been replaced. When a new non-volatile memory is installed it will be loaded with default settings. The option numbers can be found inside the TV, placed on the picture type. Here is an example of such an option code sticker:
Optioncode:
05099 12679 05953 00016
12343 00001 00000 00003
max. EHT :   31.0 kV
max. Beam Curr.: 1.8 mA
PHILIPS
28PW9525/12L
AG 020042 004065
220-240V  ~50Hz  163W
VHF+S+H+UHF
MADE IN BELGIUM

Besides storing these options you also have to power down the TV through the mains switch. After powering the TV back on the options are loaded. Powering down the TV through standby will not work because the option settings are not loaded (the microprocessor needs to restart for this).

Option
Alignment - Options - Option numbers
Description
05099 12679 05953 00016
You can edit this line by selecting it and then starting to input each digit
These values here represent the hardware option settings (HW1-HW4)
12343 00001 00000 00003
You can edit this line by selecting it and then starting to input each digit
These values here represent the software option settings (SW1-SW4)

HW1 option code bit
05099 = $13EB
Description
0
1
FBX
000 = Eco
001 = PROZONIC
010 = 1050i/1250i
011 = FALCONIC
100 = Eagle
1
1
2
0
3
1
Combfilter
4
0
PAL-plus
Auto Scavem (MG3.2E)
5
1
Field memory
0 = 2 field memories
1 = 3 field memories
6
1
Light sensor
7
1
LTP
8
1
PICNIC
9
1
PICNIC-AGC
10
0
Falconic (MG3.2E)
0 = Falconic V1
1 = Falconic V2
11
0
LNA
12
1
WSS
13
0
Time constant
0 = Normal
1 = Fast
14
0
15
0

HW2 option code bit
12679 = $3187
Description
0
1
1
1
Dolby Pro Logic
2
1
Virtual rear speakers
3
0
Cordless rear speakers
4
0
Dolby Digital
5
0
6
0
Cabinet
00 = Fl7
01 = Fl8
10 = Fl9
7
1
8
1
P50 (Easylink +)
9
0
10
0
11
0
12
1
EPG
13
1
EPG Type
0 = Type 2
1 = Type 2C3
14
0
15
0

HW3 option code bit
05953 = $1741
Description
0
1
EXT3
1
0
EXT4
2
0
3
0
4
0
Dual Screen
00 = None
01 = PIP
10 = Dual Screen
5
0
6
1
TXT-EPG-Dual Screen
7
0
Aux. headphone sound
8
1
Aspect Ratio
0 = 4:3
1 = 16:9
9
1
Tilt
10
1
DAF
11
0
One Point Control
12
1
Heatsink
13
0
Home Cinema
14
0
Home Cinema (MG3.2E)
15
0

HW4 option code bit
00016 = $0010
Description
0
0
MSP
00 = MSP3415 (MSP3410D)
01 = MSP3451
10 = MSP3411
1
0
2
0
China IF
3
0
Tuner
0 = Philips
1 = Alps
4
1
Teletext
5
0
China TXT
6
0
7
0
8
0
9
0
10
0
11
0
12
0
13
0
14
0
15
0

SW1 option code bit
12343 = $3037
Description
0
1
Auto TV
Automatic Picture Control / Active Control
(Auto Noise Reduction / Auto Sharpness)
1
1
Auto Store Mode
00 = None
01 = PDC/VPS
10 = TXT-Page
11 = PDC/VPS/TXT-Page
2
1
3
0
4
1
Picture Mute
5
1
Demo
6
0
Virgin
7
0
8
0
9
0
10
0
11
0
12
1
TXT preference
0 = TOP
1 = FLOF
13
1
TXT region
0 = East
1 = West
14
0
15
0

SW2 option code bit
00001 = $0001
Description
0
1
CTI
1
0
2
0
3
0
4
0
5
0
6
0
7
0
8
0
9
0
10
0
11
0
12
0
13
0
14
0
15
0

SW3 option code bit
00000 = $0000
Description
0
0
1
0
2
0
3
0
4
0
5
0
6
0
7
0
8
0
9
0
10
0
11
0
12
0
13
0
14
0
15
0

SW4 option code bit
00003 = $0003
Description
0
1
Cabinet
001 = FL7
010 = FL8
011 = FL9 DAS
100 = FL9 Monitor
110 = FL11
1
1
2
0
3
0
4
0
5
0
6
0
7
0
8
0
Picture tube size (MG3.2E)
000 = 28"
001 = 32"
010 = 36"
011 = 29"
100 = 34"
9
0
10
0
11
0
12
0
13
0
14
0
15
0

EM3E
OB0 option code bit
Description
0
Cabinet
0000 = FL6
0001 = FL7
0010 = FL8
0011 = FL9 DAS
0100 = FL9 Monitor
0101 = FL10
0110 = FL11
0111 = FL12
1
2
3
4
5
6
Automatic Volume Limiter
0 = OFF
1 = ON
7
8
9
10
11
12
13
14
15

EM3E
OB1 option code bit
Description
0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

EM3E
OB2 option code bit
Description
0
Colour Transient Improvement
0 = OFF
1 = ON
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

EM3E
OB3 option code bit
Description
0
Auto TV
0 = OFF
1 = ON
Automatic Picture Control / Active Control
(Auto Noise Reduction / Auto Sharpness)
1
Auto Store Mode
00 = None
01 = PDC/VPS
10 = TXT-Page
11 = PDC/VPS/TXT-Page
2
3
4
Picture Mute
0 = OFF
1 = ON
5
Demo Mode
0 = OFF
1 = ON
6
Virgin Mode
0 = OFF
1 = ON
7
8
9
10
11
12
TXT Preference
0 = TOP
1 = FLOF
13
TXT Region
0 = East
1 = West
14
15

EM3E
OB4 option code bit
Description
0
1
2
China IF
0 = OFF
1 = ON
3
Tuner
0 = Philips
1 = Alps
4
TXT
0 = OFF
1 = ON
5
China TXT
0 = OFF
1 = ON
6
7
8
9
10
11
12
13
14
15

EM3E
OB5 option code bit
Description
0
EXT3
0 = OFF
1 = ON
1
EXT4
0 = OFF
1 = ON
2
3
4
Dual Screen
00 = None
01 = PIP
10 = Dual Screen
5
6
TXT / EPG / DS
0 = oFF
1 = ON
7
Aux Headphone Sound
0 = OFF
1 = ON
8
Aspect Ratio
0 = 4:3
1 = 16:9
9
Tilt
0 = OFF
1 = ON
10
DAF
0 = OFF
1 = ON
11
One Point Control
0 = OFF
1 = ON
12
Heatsink
0 = OFF
1 = ON
13
14
Home Cinema
0 = OFF
1 = ON
15

EM3E
OB6 option code bit
Description
0
1
Dolby Pro Logic
0 = OFF
1 = ON
2
Virtual Rear Speakers
0 = OFF
1 = ON
3
Corless Rear Speakers
0 = OFF
1 = ON
4
Dolby Digital
0 = OFF
1 = ON
5
Virtual Dolby
0 = OFF
1 = ON
6
7
8
Easylink
0 = OFF
1 = ON
9
10
11
12
EPG
0 = OFF
1 = ON
13
EPG Type
0 = Type 2
1 = Type 2C3
14
15

EM3E
OB7 option code bit
Description
0
Feauture Box
000 = Eco
001 = Prozonic
010 = Melzonic
011 = Falconic
1
2
3
Comb Filter
0 = OFF
1 = ON
4
PALplus
0 = OFF
1 = ON
5
Field Memories
0 = 2
1 = 3
6
Light Sensor
0 = OFF
1 = ON
7
Luminance Trans.Proc.
0 = OFF
1 = ON
8
PICNIC
0 = OFF
1 = ON
9
PICNIC-AGC
0 = OFF
1 = ON
10
11
LNA
0 = OFF
1 = ON
12
WSS
0 = OFF
1 = ON
13
Time Constant
0 = Normal
1 = Fast
14
15


Service alignment mode: Dealer options menu
This menu is usually entered through the service alignment main menu but there is an additional method of accessing it.
Using the Dealer Service Tool (DST), activating the GFL Dealer options mode (see Service mode remote control codes), will get you directly into the dealer option menu.
Note that these options are not activated immdiately. You have to power the TV off (using the mains switch!), and back on, to have the (new) options activated. This is because these option settings are only read after a reset of the microprocessor. Since the microprocessor is kept active (under power) at standby putting the TV into standby won't activate any changes made to the options.

Option
Dealer
Description
Picture
Access to picture settings menu
Personal
Access to personal settings menu
Teletext
Access to teletext settings menu
Store
Make permanent
Note: because these settings (all options) are only read when the TV is switched on from the mains (thus not from standby!), you have to switch the TV off and back on using the mains switch
These options can also be set using Options Numbers in the alignment menu.


Service alignment mode: Picture settings menu

Option
Dealer - Picture
Selection

Description
CTI
Yes
CTI enabled (CTI = Colour Transient Improvement)
No
CTI disabled


Service alignment mode: Personal settings menu

Option
Dealer - Personal
Selection

Description
Blue Mute
Yes
Shows a blue screen if no picture signal is detected
No
Shows noise if no picture signal is detected
Virgin Mode
No
The TV does not start up with the language selection menu
Yes
The TV starts up once with the language selection menu
Auto Store Mode
PDC-VPS-TXT
Auto store ACI or ATS enabled
None
Auto store disabled (this feature will not be shown in the Installation menu)
PDC-VPS
Auto store PDC-VPS (ATS) enabled
TXT Page
Auto store ACI enabled (ACI = Automatic Channel Information)
Demo Menu Enable
Yes
Allows activation of the demo menu
No
Activation of the demo menu not possible
Auto TV
Yes
Auto TV mode enabled
(aka. Automatic Picture Control or Active Control: includes auto noise reduction and auto sharpness)
No
Auto TV mode disabled


Service alignment mode: Teletext settings menu

Option
Dealer - Teletext
Selection

Description
Txt Preference
FLOF
Preference to FLOF teletext
TOP
Preference to TOF teletext
East/West Txt
West
Teletext characters for non -/58 sets
East
Teletext characters for -/58 sets


Dealer demo menu
One of the Dealer Options in the service mode is the 'Demo Menu Enable'. To show this demo menu you have to keep the [MENU] button on the TV pressed more than 6  seconds. To leave this menu you also keep the [MENU] button on the TV pressed for more than 6 seconds. The following items will appear (one item at the time):

Item
Options
COMB FILTER
ON / OFF
SURROUND MODE
3D SURROUND / DOLBY 3 STEREO / STEREO
TINT
NORMAL / WARM / COOL
DIGITAL OPTIONS
Natural Motion / Nat. Motion Demo / 100 Hz. / Digital Scan
SMART SOUND CONTROL
PERSONAL / MOVIE / SPEECH / MUSIC       
SMART PICTURE CONTROL
PERSONAL / ECO / NATURAL / RICH / MULTIMEDIA
VIEW MODE
AUTO FORMAT / SUPER ZOOM / 4:3 / MOVIE EXPAND 14:9 / MOVIE EXPAND 16:9 / 16:9 SUBTITLE / WIDESCREEN
DYNAMIC CONTRAST
MAX / OFF / MIN / MED
DYN. NOISE REDUCTION
MAX / OFF / MIN / MED
CTI
ON / OFF
ZOOM
OFF / 1X / 4X / 8X / 16X
LIGHTSENSOR
ON / OFF

There are some options available which are normally not accessible by other methods (ie. the bold emphasized items). The 'Nat. Motion Demo' shows a black and white picture were colors are blended in were 'natural motion' is detected.

Use TV-[MENU] to toggle the options. With TV-[P+] and TV-[P-]  you can scroll through the items. After selecting the last item and using TV-[P+] you leave this mode.

The settings you change are not  permanent (even changing the channel, while being in this mode, will revert the changes made most of the time).

In the top of the screen the message 'Demo' is normally displayed. If you press the REMOTE-[i+] key once while you were keeping the TV-[MENU] key pressed then 'Demo' will be removed. This works with some other keys as well.